FAQ
Please review the list of Frequently Asked Questions (FAQs) below. If you are unable to find your answer, please feel free to contact us.
• Do you offer FREE Shipping / Pick-up?
Yes, orders over $100 receive complimentary USA ground shipping.
Many items are available for local pick-up in Fredericksburg Texas.
Some artists may also offer pick-up directly at their studio, which can be in other towns.
Rush shipping or special orders may have add'l shipping fees.
Simply contact us for more info.
• Can I view the art in person before purchasing?
Yes. If you're planning a future visit to Fredericksburg, please contact us to set-up a private viewing appointment. Please include the Artist name & Title that you're interested in viewing, and your preferred dates.
• Where are you located?
Western Galleries is a 100% ONLINE ART GALLERY based in our hometown of Fredericksburg, representing artists from Fredericksburg, the Hill Country, and Texas.
• What is provenance?
When you invest in art, you are also investing in the artist. Artwork can last for many generations, and keeping the provenance (its history, transactions, estate records) with the art is important.
The provenance will serve as a guide for the artwork's history and authenticity for future generational art collectors to understand and admire.
• Do you offer any Military Discounts?
We want to try and help honor our Vets & First Responders, so please simply contact us prior to ordering with your ID, along with the Title & Artist that your interested in.
Please understand that some items may not be eligible for discounts, or the offer may not be combined with other special offers, promos, & discounts.
• Can I print my own copy of an image that's on your website - I just want a small print for myself.
The © copyright (ownership of the image) is the exclusive property of the artist who created it. Copyright is for the life of the artist plus + 70 years as according to US Federal Law. Only the copyright owner (© artist) can legally make any printed reproductions or sell usage rights to others.
Do not print your own by using our displayed images here at Western Galleries, or duplicate any purchased artwork without first obtaining written permission directly from the artist- even if you just want a small copy for yourself or a family member.
It's best to respect artist's rights & simply contact us first if you have questions. Include a description on which image(s) you would like to use, & how you would like to use them. Email: info@westerngalleries.com
• What is the difference between OPEN EDITION, LIMITED EDITION (LE), & ARTIST PROOFS (AP) reproduction prints?
- OPEN EDITIONS are economical and are often a starting point for beginning collectors. OPEN EDITIONS can be any size, or type, printed over and over again, as the artist chooses, at anytime. They may be signed or unsigned, but they are not part of a limited edition.
- SIGNED & NUMBERED LIMITED EDITIONS (LE S/N). These are a hand signed, preset numbered edition with the total # of prints in the edition clearly stated on each piece.
- ARTISTS PROOFS (AP). These are typically the first prints created with a LIMITED EDITION series given to the artist and will be numbered and advertised as an AP. ARTIST PROOFS are considered more collectable & are typically more expensive. In the long-run, an AP may retain its value more than a LIMITED EDITION or OPEN EDITION.
• What is a Giclée Print?
Giclee is a French meaning "to spray". Inks are directly & fine sprayed onto canvas or paper prints. Today's top level printing labs use state-of-the-art equipment and archival inks.
Longevity tests show archival inks to be colorfast for approx 100-200 years with standard care.
• Can I get more info on the floating framed canvas options in the Photography Gallery?
Yes. The frames are a floating wood frame, 1.75" depth from wall. They are made from poplar wood, sourced exclusively from certified sustainable forests in the USA, and are made in the USA. Float framed canvas prints are shipped ready to hang.
Floating frame colors: white, black, walnut brown
• What is the best way to clean my artwork?
Please see Care & Handling.
• Would you please consider donating artwork for our fundraiser?
We have helped numerous fundraising campaigns since we first launched our small business in 2001, and our artwork has been very successful at fundraisers! Please understand that we are a business, and may be able to sell selected print(s) to your non-profit or charitable group at wholesale pricing or other special arrangements.
Please keep in mind that original artwork may not qualify.
Send us an email to set-up your account and get more information. Include your non-profit tax ID number, fundraiser date, basic info, and how it will be advertised. It's best to contact us well in advance (2-3+ months) of the planned event to help meet advertising deadlines.
