FAQ
Please review the list of Frequently Asked Questions (FAQs) below. If you are unable to find your answer, please feel free to contact us by email: info@westerngalleries.com
• Do you offer FREE Shipping / Pick-up?
Orders over $100 receive complimentary USA ground shipping.
Many items are available for local pick-up in Fredericksburg Texas. Some artists may offer pick-up directly at their studio, which can be in other Texas towns.
Rush shipping or special orders may have add'l shipping fees.
• Can I view a painting in person before purchasing?
Contact us to schedule a private in-person preview meeting. Include the Artist name(s) & Title(s) that you are interested in viewing, as well as your preferred date(s). In-person meetings are by appointment.
• Where are you located?
Western Galleries is an ONLINE ART GALLERY based in our hometown of Fredericksburg TX.
Our address is a private ranch near Luckenbach TX (no public access).
By appointment.
• What is provenance?
When you invest in art, you are also investing in the artist. Artwork can last for many generations, and keeping the provenance (history, transactions, estate records) with the art is important. The provenance will serve as a guide for the artwork's authenticity for future generational art collectors.
• Do you offer a Military Discount?
We want to try and help honor our Vets & First Responders, so please simply contact us with your ID, the Title of the artwork, & Artist's name that you're interested in. Please understand that some items may not be eligible for discounts.
• Can I print my own copy of a photo that is on your website?
The ownership of the image (©) is the exclusive property of the artist who created it. Copyright is for the life of the artist plus + 70 years as according to US Federal Law, & only the artist can make prints. It's illegal to create your own prints - even if it's just one small copy for your own home/personal use.
Please respect the artist's property rights & simply email us first to obtain the artist's written permission. Include a description on which image(s) & size(s) you'd like to use: info@westerngalleries.com
• What is the difference between OPEN EDITION, LIMITED EDITION (LE), & ARTIST PROOFS (AP) reproduction prints?
- OPEN EDITIONS are economical and are often a starting point for beginning collectors. OPEN EDITIONS can be any size, or type, printed over and over again, as the artist chooses, at anytime. They may be signed or unsigned, but they are not part of a limited edition.
- SIGNED & NUMBERED LIMITED EDITIONS (LE S/N). These are a hand signed, preset numbered edition with the total # of prints in the edition clearly stated on each piece.
- ARTISTS PROOFS (AP). These are typically the first prints created with a LIMITED EDITION series given to the artist and will be numbered and advertised as an AP. ARTIST PROOFS are considered more collectable & are typically more expensive. In the long-run, an AP may retain its value more than a LIMITED EDITION or OPEN EDITION.
• What is a Giclée Print?
Giclee is a French meaning "to spray". Inks are directly & fine sprayed onto canvas or paper prints. Today's top level printing labs use state-of-the-art equipment and archival inks. Longevity tests show archival inks to be colorfast for approx 100-200 years with standard care.
• Can I get more info on the floating framed canvas options in the Photography Gallery?
Floating framed canvas prints are 1.75" depth from the wall, made from poplar wood sourced exclusively from certified sustainable forests in the USA. The front of the frame is a modern, narrow style, and ready to hang.
Frame colors: white, black, walnut brown
• What is the best way to clean my artwork?
Please see Care & Handling.
• Would you please consider donating artwork for our fundraiser?
We have helped numerous fundraising campaigns since we first launched our small business in 2001, and our artwork has been very successful at fundraisers! Please understand that we are a business, and may be able to sell selected print(s) to your non-profit or charitable group at wholesale pricing or make other special arrangements. Please keep in mind that original artwork may not qualify.
Send us an email to set-up your account and get more information. Include your non-profit tax ID number, fundraiser date, info, and how it will be advertised. It's best to contact us well in advance of the planned event to help meet advertising deadlines.