FAQ

• Do you offer FREE pickup/curbside? Or FREE shipping?
  Yes, many items are available for local pick-up in Fredericksburg Texas 78624.  Let us know if you need assistance with pick-up or local delivery.
+ Free USA ground shipping on orders over $100.    Rush shipping or special orders may have add'l shipping fees.

• Can I view the art in person before I buy?
  Yes, simply contact us for more info and to set-up a private viewing appointment.  Please include the Title(s) of the artwork, & Artist(s) name that your interested in.

• What is provenance?  
  When you invest in art, you are investing in the artist.   Artwork can last for many generations, and keeping the provenance with the art is important.  Some clients tuck paperwork on the back inside of the frame, or catalog the artwork & its paperwork with estate records.  The provenance will serve as a guide for the artwork's history and authenticity for future generational art collectors to understand and admire.

• Do you offer any Military Discounts?
  We want to try and help honor our Vets & First Responders, so please simply contact us prior to ordering with your ID, along with the Title of the artwork & Artist name that your interested in.  Please understand that some items may not be eligible for discounts, or the offer may not be combined with other special offers, promos, & discounts.

• Can I use the photos on your website?  |  Can I print your photo?  |   I purchased your artwork, so can I make a copy of it for my friend/family?
  The © copyright (ownership of the image) are the exclusive property of the artist who created it.  Copyright is for the life of the artist plus + 70 years as according to Federal Law.  The copyright isn't transferred to collectors when artwork is purchased, and only the copyright owner (© artist) can make reproductions.     Please do not print your own by using our website digital files, or copy any artwork that you have purchased without first obtaining written permission (usage license) from the artist.  Creating your own reproductions of any artwork or digital file, even for your own personal use, is unlawful and prohibited.  
  Its best to support the artist's rights and contact us first!
  To obtain a written usage license or additional copies simply email us with your name & contact info.  Include a description on which image(s) you would like to use, & how you would like to use them.  Send email to: info@westerngalleries.com

What is the difference between OPEN EDITION, LIMITED EDITION (LE), & ARTIST PROOFS (AP) reproduction prints?
- OPEN EDITIONS are economical and are often a starting point for beginning collectors.  OPEN EDITIONS can be any size, or type, printed over and over again, as the artist chooses, at anytime. They may be signed or unsigned, but they are not part of a limited edition. 

-  SIGNED & NUMBERED LIMITED EDITIONS (LE S/N).  These are a hand signed, preset numbered edition with the total # of prints in the edition clearly stated on each piece.  
  Artists can create various sizes & options of LIMITED EDITIONS from the same image. For example, there can be a 16x20 LE canvas, 16x20 LE paper print, or a 20x30 LE acrylic print.

- ARTISTS PROOFS (AP).  These are typically the first prints created with a LIMITED EDITION series given to the artist and will be numbered and advertised as an AP.  ARTIST PROOFS are considered more collectable & are typically more expensive.  In the long-run, an AP may retain its value more than a LIMITED EDITION or OPEN EDITION.

• What is a Giclee Print?
Giclee is French for "the spraying of ink".  Our Giclees are museum quality prints printed on archival canvas or paper.  Our hand-picked master printers use today's top equipment and archival inks. Longevity test show the inks to be colorfast for approx 100 years with standard care.  

• What is the floating frame depth on the framed canvas?  |  Are there any frame color choices?
  The poplar wood floating frames on canvas prints are 1.75" depth and are sourced exclusively from certified sustainable forests in the USA.  Black is the automatic default color unless otherwise noted.  If you'd prefer the walnut dark brown or white frame, you must notify us at time of ordering, select it through the shopping cart, or add it to the NOTES in the shopping cart.
Framed prints are shipped ready to hang. 


• What is the best way to clean my artwork?
Please see Care & Handling.

• Would you please consider donating artwork for our fundraiser?
  We have helped out numerous fundraising campaigns since we first launched our business in 2001, and our artwork has been very successful at fundraisers!   Please understand that we are a business, and may be able to sell selected print(s) to your non-profit or charitable group at wholesale pricing or other arrangements.  Please keep in mind that original pieces of art, such as oil paintings, may not qualify.
  Send us an email to set-up your account and get more information.  Include your non-profit tax ID number, and fundraiser date & info.  Its best to contact us well in advance (2-3+ months) of the planned event for the creation of the art, as well as advertising deadlines.